ARTWORK & DESIGN GUIDELINES
Yes – we can only accept and process print-ready files. Information on how to create your print file can be found in our artwork guide.
Unfortunately Microsoft Word is not a print ready format, whilst it is fine for printing on a desktop printer, often text and images can appear different on other computers.
However more modern versions of Microsoft Word can save files as PDF. Click file, save as PDF. If that is not an option in your version, there is an online tool that will convert your Word file for free http://www.zamzar.com/. Please make sure that you check the converted file thoroughly as elements of your design may move or change.
We would recommend WeTransfer as it is free to use and you can send files up to 2GB. All you need to do is enter the email address you need to send the artwork, provide your address, select your file, add a message (if you are sending artwork for a web order, quote the order reference in the message) and press transfer.
Please only use closed file formats:
PDF, JPG, TIFF, EPS, PS (PostScript)
Attention: If you save your PDF directly from a graphic program, please make sure to use PDF/ X-standard (PDF/X3 or PDF/X1a). We recommend picking the additional setting “compatibility 1.3” when saving your artwork files. Like that you can prevent problems with layers or transparencies that may arise during further work on your files in our workflow. and PDF 1.3 compatibility.
When saving TIFF files, please reduce layers to only one layer.
Please do not use preseparated DCS EPS data, this could lead to variations in colour or print image.
Please remember that your print data always has a bleed of 3 mm on each side to avoid white areas on your printed product. This means that background images and graphics should always be created 3 mm more than the actual format. Print data in open format is accordingly 4mm wider and higher than the actual format. For example, for A4 the size including bleed is 301 x 214 mm.
For advertising technology products, packaging, presentations folders, clap banners and all monthly calendars, please prepare your print data with a bleed of 3 mm. For envelopes please prepare your print data with a bleed of 3 mm.
If this is not the case, there may be minimal deviations that lead to white margins due to machine-dependent interface tolerances.
Equally important design elements and fonts should be placed at least 3 mm from the final format (without bleed), and frames should not be used as boundary in the layout.
PAYMENTS & DELIVERIES
Delivery is free for all UK mainland deliveries.
WE USE A VARIETY OF COURIERS FROM ROYAL MAIL TO TNT. COURIER DEPENDANT ON CURRENT MARKET RATES. THIS ENABLES US TO REMAIN COMPETETIVE TO YOU THE CUSTOMER!
DELIVERIES TAKE 2-3 DAYS. FASTER TIMED DELIVERIES ARE AVAILABLE.
ASK JIM IS A SERVICE THAT PUTS YOU IN TOUCH WITH THE KNOWLEDGE OF OUR TEAM. OUR TEAM HAS OVER 40 YEARS OF EXPERIENCE IN THE DESIGN AND PRINT TRADE. TALK TO JIM LET HIM HELP YOU TAYLOR A SOLUTION THAT FITS YOUR BUDGET. IT'S GOOD TO TALK!
RICHARD IS OUR DESIGN GURU! WITH A DEGREE IN VIDEO AND MEDIA RICHARD CAN WALK YOU THROUGH ANY DESIGN SOLUTION FROM A SIMPLE LEAFLET, WEBSITE THROUGH TO COMPLETE FILM PRODUCTION.
GARY IS OUR LITHO PRINTING DIRECTOR, WITH OVER 30 YEARS EXPERIENCE IN THE LITHO PRINTING INDUSTRY. RUNNING HIS HEIDELBERG GARY ENSURES TIP TIP QUALITY ON EVERY ORDER. IF YOU HAVE A COMPLEX LITHO PRINTING QUESTION GARY HAS YOUR ANSWER.